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Upcoming Events

View upcoming events from the HMA and our partners & sponsors


30th April 2024


Unlocking guest loyalty and closing the rebooking gap


Recent research amongst UK hotel guests found that only 27% had rebooked a property in the past 12 months. The research highlighted the importance of personal guest experience in a rebooking decision, but how do you maintain high levels of personal guest attention when staffing is under such pressure? What role can technology play in helping balance staffing with personalised guest experience?

2nd May 2024

The National Hotel Marketing Conference 2024

The Hilton, St George's Park, Burton Upon Trent

Your chance to mix with up to 200 marketing and sales managers, General Managers, hotel owners and leading marketing suppliers, to learn how your marketing can improve, update yourself on the very latest techniques in digital marketing, and see how your business can thrive in such a competitive marketplace! HMA members save £50pp on the conference fee, enter code HMA225.

9th May 2024

Unlocking Customer Data: Cracking the Cookie Conundrum

Online Webinar

In today's digital landscape, many companies are grappling with the complexities of privacy regulations, the essential business need for customer data, and how to visualise it effectively. Picture this: without effective management of cookies, you could be losing a staggering 30-40% of valuable customer data! But fear not, because there are solutions.


Register to join this HMA webinar hosted by CTI Digital's Digital Analytics Manager, Steve Whiteley, as he unravels the complexities surrounding privacy regulations, the deprecation of third-party cookies, and the impact these changes have on data management and GDPR compliance.

18th June 2024

HMA Hotel Marketing Awards

Ham Yard Hotel

These awards recognise and celebrate the best Marketing practice in the UK hotel industry, as well as the best young Marketing talent.

HMA marketing Awards
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