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HOTEL MARKETING ASSOCIATION NAMES THE INDUSTRY’S YOUNG MARKETER | 22/12/10 Premier Inn, Intercontinental Hotels and De Vere Hotels have all scooped top awards in the Hotel Marketing Association’s 2010 annual Hotel Awards and Elspeth Beattie of Principal Hayley Hotels and Conference Venues has been named the hotel industry’s ‘Young Marketer of the Year’.  more
HMA CHARITY AUCTION IS OPEN | 01/12/10 A number of organisations and companies have kindly donated numerous prizes to help raise money for Disabilities Trust. By bidding for some of these great donations you could help change the future of many people with special needs. more
The HMA Christmas Awards Luncheon is now SOLD OUT | 27/10/10 The Christmas Luncheon is now SOLD OUT however you can still support our charity for 2010 by bidding on our online auction. We are delighted to announce that this year’s 2010 HMA Christmas Awards Luncheon will be held at Simpson’s In The Strand. This year we shall be raising money for The Disabilities Trust – a leading national charity providing quality care, rehabilitation and support for people with complex disabilities across the UK. www.thedtgroup.org. Presentation of the winners of the Hotel Marketing Awards and Young Marketer of the Year Award will take place at the luncheon. more
HOTEL MARKETING AWARDS 2010 | 11/10/10 We are pleased to announce this year’s marketing awards sponsored by American Express. If you have been involved in producing great marketing campaigns, now is the time to prepare your entry for this year’s awards. We are delighted to announce a new category this year – Best Internal Communications. This new category for 2010 emphasises the importance of good internal communications. more
WORLD TRAVEL MARKET FORUM | 10/11/10 Pamela Carvell, our Life President is chairing a panel discussion at this year's World Travel Market at Excel, called Reputation, Reputation, Reputation. Taking place on Weds 10th November at 14.00h, entry is free to attendees at the exhibition. Panelists include Heiko Figge, MD of Guoman & Thistle Hotels and Karen Plumb of Trip Advisor. Panel Forum
CIMTIG NETWORKING SEMINAR 27th September | 26/08/10 Are your customers for life or just for lunch? Customers come into contact with numerous brands on one holiday so who owns the customer? Are your customers brand ambassadors or just passing through? How can you use your customer relationship to maximise revenue? How does the travel industry stack up against other industries? Is it data mining or just a minefield? more
HOTELIERS SHOULD EMBRACE THE ‘CITIZEN JOURNALIST’ | 25/03/10 The gradual rise of social networking and customer review sites such as TripAdvisor, has led to the advent of the ‘citizen journalist’ where guest opinions are now in the public domain, a group of leading hoteliers were told at a meeting organised by the HMA on Tuesday 23 March. more
How to manage your online reputation. | 01/03/10 One of the hot topics in our industry is ‘online reputation management’. With the explosion of social networking sites such as Facebook, the ability of anyone to set up a blog, and the wide amount of publicity surrounding customer review sites such as TripAdvisor, we face a daily challenge in managing what is said about our business online. We have assembled a panel who will: •Share best practise on managing online reputation •Assess the impact on individual properties and brands of consumer feedback - good and bad •Assess whether there is any opportunity to influence review sites •Discuss blogging – and its implications for your business Tuesday 23rd March 2010 at the Rubens Hotel, London at 6.30pm. £15 for HMA members, £25 for non-members. more |
